How we communicate has a fundamental impact on our relationships – be it personal or professional, and in order to ensure that we are communicating effectively, we need to reflect on our communication style, and think about how our words, reactions and actions impact our conversations.
To learn how you communicate and how your communication style can be improved, grab a pen and paper and complete the below exercise:
Think about a difficult conversation or situation you have found yourself in and answer the below questions:
Now review the 7 C’s of communication:
Now that you have reviewed the 7’C’s of Communication, complete the below: